FIOS Terms & Conditions 3

These Terms & Conditions govern access to and use of FIOS, including AI-assisted chat, prompt optimisation, file-assisted interaction, and related productivity and fintech workflow capabilities.

Effective Date: [Insert Date] | Version: 1.1 | Applies to Free and Paid Service Tiers

1. Acceptance of Terms

By accessing or using FIOS, you agree to be bound by these Terms & Conditions. If you do not agree to these terms you must not use the service.

If you access the service on behalf of an organisation you confirm that you are authorised to accept these terms on behalf of that organisation.

2. Service Description

FIOS provides AI-assisted chat, prompt optimisation, file-assisted interaction, and related productivity and operational capabilities. Certain functions may rely on third-party AI models or infrastructure providers.

Features, model behaviour, integrations, and capabilities may evolve over time and may be modified, added, or removed.

3. Eligibility and Access

You may only use FIOS if you are authorised to do so by the service operator or your organisation.

Use of the system must comply with applicable laws, internal policies, and regulatory obligations.

4. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity performed using your account.

You must notify the operator if you suspect unauthorised access to your account.

5. Acceptable Use

You agree not to use FIOS:

6. User Content

You retain responsibility for prompts, files, data, and other content submitted through FIOS.

You confirm that you have the necessary rights and permissions to process such content.

7. AI-Generated Output

Outputs generated by FIOS may be incomplete, inaccurate, or unsuitable for certain uses.

Users are responsible for reviewing and validating outputs before relying on them in operational, legal, or financial contexts.

FIOS does not provide legal, regulatory, or financial advice.

8. Availability

The operator aims to maintain reliable service availability but cannot guarantee uninterrupted operation.

Maintenance, upgrades, outages, or external dependencies may affect service performance.

9. Security and Monitoring

System activity may be logged for security, troubleshooting, audit, and service improvement purposes.

10. Intellectual Property

All rights in the FIOS platform, software, design, and infrastructure remain with the relevant owner or licensor.

11. Suspension or Termination

Access may be suspended or terminated where necessary for security, misuse prevention, or legal compliance.

12. Disclaimers

FIOS is provided on an “as is” and “as available” basis without warranties except where required by law.

13. Limitation of Liability

To the maximum extent permitted by law, the operator shall not be liable for indirect or consequential damages arising from use of the service.

14. Changes to Terms

These terms may be updated periodically. Continued use of the service constitutes acceptance of updated terms.

15. Governing Framework

These terms are interpreted in accordance with the legal framework applicable to the deployment of the FIOS environment.

16. Service Plans and Subscriptions

FIOS may provide both free and paid service tiers.

Free tiers may include usage limits or restricted functionality.

Paid subscription plans may provide expanded access, higher usage limits, or additional features.

17. Payments and Billing

Paid subscriptions may be billed periodically through third-party payment processors.

By subscribing you authorise applicable recurring charges associated with your plan.

18. Refunds and Cancellation

Subscription fees are generally non-refundable unless required by applicable law.

Cancelling a subscription will stop future renewals but does not automatically refund the current billing period.

19. Usage Limits

Service usage may be subject to rate limits, fair use controls, or plan-based restrictions.

These limits may be modified to maintain system stability, security, or service integrity.

20. Contact

For questions regarding these terms please contact the FIOS service administrator or the organisation operating the platform.